NO NEW AND NO USED NOZZLES ARE SOLD BY DIESELFUELINJECTOR.GURU. ONLY A SERVICE IS BEING PROVIDED. By paying the service fee, the Buyer manifests its agreement to the Seller’s terms and conditions which are as follows:
1. The Seller warrants, represents, and guarantees that the Buyer’s diesel fuel injectors will be rebuilt with the same processes, care, and attention to detail since the Seller started doing mechanical diesel fuel injectors in 2012. The procedures used in the Seller’s diesel fuel injector service consists of a multi-bathe process performed over a 48-hour period whereby all carbon, grease, scale, rust, and other contaminates are removed, and a final cleaning in an ultrasonic cleaner is utilized. Absolutely no acids, no caustic sodas, or other harsh chemicals are used. No mechanical means of cleaning, e.g., wire brush, et cet are used either.
2. The Seller is only selling a service to the Buyer, and that service consists of testing, disassembling, cleaning, shimming, re-assembling, and pop testing the Buyer’s re-buildable mechanical diesel fuel injectors and returning those serviced injectors to the Buyer.
3. All services are guaranteed for 30 days from any defects in the services provided and the 30-day warranty period commences on the day the injectors are delivered to the Buyer. The warranty covers all issues such as leaking at the halves, perceived nailing, et cet. The Buyer shall notify the Seller within this 30-day period to exercise any warranty claim. Once notified, the Buyer shall ship the injector(s) back to the Seller indentifying the perceived problem(s) within seven (7) days. If the problem originated from the Seller’s service, the Seller shall pay for the shipping to and from the Buyer for the returned work. The shipping is capped at $7.00 each way. There is no warranty of any kind whatsoever after the expiration of the 30-day period.
4. There are no refunds as the service is provided upon servicing of the Buyer’s mechanical diesel fuel injectors; therefore, please ensure you want your injectors serviced.
5. All diesel fuel injectors are shimmed to meet-or-exceed the specifications in the factory service manual except those whereby the Buyer specifies custom or unique PSI ratings.
6. The turn-around time is seven (7) days and the seven days commences on the day the Seller receives the Buyer’s mechanical fuel injectors. If the seventh day falls on a Sunday or legal holiday, the injectors will be shipped the next business day. (Normally, injectors are completed within three to four days, however, the seven day window is provided for maximum flexibility.) Seller and Buyer can agree in advance for faster completion times. In the event the injectors will take more than seven days, the Seller will notify the Buyer.
7. The Buyer’s injectors will be shipped through the United States Postal Service, flat rate, Priority Mail® with insurance meeting or exceeding the service fee paid to the Seller. However, the USPS generally only pays claims for the amount the item costs and not insured for.
8. Only re-buildable mechanical diesel fuel injectors shall be sent to the Seller; broken barbed fittings, cross-threaded ports, cracked halves, or other issues render any mechanical diesel fuel injector unfit for service. In the event a non-detectable problem is encountered by the Seller, the Buyer will be notified to ascertain the best route to take to correct the problem, e.g., providing additional injectors, returning the set, et cet. In the event there are returns because an incomplete set will not be serviced, the Buyer shall only pay for the shipping back to him / her. This shipping is capped at $10.00.
9. The Seller shall not undertake any work until the Buyer pays the service fee. The service fee as quoted here is valid for the remainder of 2017 and calendar year 2018:
A. Sets of 4 $79.00 shipped CONUS
B. Sets of 5 $99.00 shipped CONUS
C. Sets of 6 $119.00 shipped CONUS
D. Sets of 8 $159.00 shipped CONUS
The service fee covers all expenses, such as PayPal® fees, shipping & insurance fees back to the Buyer, and the price for the service fee. OCONUS (outside the continental United States) Buyers shall pay the shipping fees as agreed upon in advance. The Seller has performed injector service work for Buyers in every continent except Antarctica and there is no uniform optimal shipping solution for all OCONUS locations. Overseas Buyers please contact the Seller in advance before placing any orders.
10. The Buyer shall either provide new nozzles (and internal heat shields depending on the injector, et cet) to the Seller or have the existing nozzles in the Buyer’s nozzle holders serviced.
11. Payment through PayPal® or USPS money order is the only acceptable means of payment.
12. The Buyer’s serviced injectors will be shipped to the PayPal® address on record at PayPal® or the shipping location specifically identified by the Buyer.
13. The Buyer shall specify in advance turbo or naturally aspirated (NA) settings or custom settings. If the Buyer fails to specify in advance the settings sought, the Seller will automatically shim the injectors to the stamped settings on the injector bodies.
The above represents all terms and conditions between the Seller and Buyer. These terms and conditions seek to address issues as they developed over the years. The terms and conditions may change in the future without further notice. Please provide any suggested changes to Mark@dieselfuelinjector.guru
